At Thofetah_World, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, contact us, or make a purchase.
By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our platform:
- Personal Identification Information: Name, email address, phone number, delivery address, etc.
- Payment Information: Bank transfer details, card details (processed securely through third-party payment gateways).
- Order Details: Products purchased, order history, and communication records.
- Technical Information: IP address, browser type, device type, and pages visited (collected via cookies and analytics tools).
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process and fulfill your orders
- To contact you with order updates or promotional offers
- To provide customer service and support
- To improve our website, products, and services
- To comply with legal obligations
We will never sell or rent your personal information to third parties.
3. Sharing of Information
We may share your information with:
- Logistics providers for the purpose of delivering your order
- Payment processors to handle transactions securely
- Marketing platforms (e.g., email or SMS services) for promotions, only with your consent
- Law enforcement or regulatory authorities if required by law
All third-party partners are expected to handle your data securely and lawfully.
4. Cookies and Tracking
We use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, but this may affect your experience on our site.
5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no method of internet transmission or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt-out of marketing communications at any time
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at the details below.
7. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
8. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that a child has provided us with personal data, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review it regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email:anthoniaifelunwa@gmail.com
Phone/WhatsApp: 08034188501
Instagram: thofetahworld